FAQ's

Fantom is a perfect formula blended in powder form to mix with water to boost energy with Caffeine and Taurine which also improves cognitive function with Brainberry®️

We suggest you add one scoop of Fantom to 400ml - 500ml of cold water, preferably in the Fantom shaker. Shake or stir well and enjoy

Yes absolutely.

Brainberry® is a natural Aronia berry extract developed to enhance cognitive performance. This active ingredient is standardized for high levels of Cyanidin-3-O-galactoside and clinically validated to improve focus and psychomotor speed and to maintain optimal brain-derived neurotrophic factor (BDNF), a key molecule for brain health

Standard Delivery is 2 - 4 working days to Mainland UK. Express Delivery also available for 1 - 3 working days to Mainland UK

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Admin@fantomenergy.com. Please note that returns will need to be sent to the following address: email Admin@fantomenergy.com for further assistance with company address.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Admin@fantomenergy.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants). 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days of receiving your product, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Admin@fantomenergy.com.

Fantom Energy LTD is a UK based company. Registered in the UK and authorised to sell across UK and Europe

Produced and manufactured in the UK we aim to provide gamers, students and athletes the chance to improve their cognitive function with our energy powder that has Brainberry®️ infused.

You can contact us Via our social media accounts, or email us direct on Admin@FantomEnergy.com or FantomEnergy@outlook.com